Cookie policy

Cookies help us deliver our services. By using our services you agree to our use of cookies. Learn more.


OK

Customer Service Supervisor

Our brand new centre of excellence opens in March 2018 and we have a great opportunity for Customer Service Supervisors to join our team.

Type: Full time hours
Division: International Payments
Location: Coventry

Our brand new centre of excellence opens in March 2018 and we have a great opportunity for Customer Service Supervisors to join our team.

In this role you will oversee the Customer Services team to ensure all our customers receive exceptional customer service in all interactions with us, to ensure we maintain our position as industry leader.

You will act as an escalation point for our Customer Service Representatives, when they are unable to fulfil a client’s request independently. You will deal with customer queries through our various support channels, and you will be expected to resolve them using your own initiative where possible. You are expected to provide our customers with professional, effective and consistent communication to meet their expectations whilst striving to increase brand loyalty.

To view the full job description click here.

To apply for this role please click here.

Job Finder

Clear filters
  • Please select
  • Please select
  • Please select

Real success stories

  • "My journey with moneycorp has been nothing short of an amazing experience.  "

    Kelly Cutchin