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IT Service Desk Analyst

ROLE PURPOSE:
Our IT Service Desk is currently looking for an individual to join the team as IT Service Desk Analyst. You will provide day to day support across the group which will include management of Service Desk incidents and requests. Your role will be key as you will interact with 2nd line support and development and will act as an escalating point for members of the team.  Ideally, you will have IT Service Desk experience in a fast paced environment and you will be used to working with SLA’s and providing a high level of customer service with attention to detail. This role would suit a candidate who has the confidence to communicate with stakeholders at all levels within the Company.
In return we can offer exposure and experience of working within a lively IT department. This role will report to the IT Service Desk Manager and will work closely with other team members in IT Services and IT Development.

 

Type: Full time hours
Division: Support Services
Location: London

KEY ACCOUNTABILITIES
- Supporting the business
- Incident & Problem Management
- Service Delivery
- Maintenance
- Out of hours support

To view the full job description click here.

To apply for this role, please complete and send the applicant information form and your CV to recruitment@moneycorp.com.

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