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moneycorp - exchange experts
moneycorp - exchange experts

Why should I choose moneycorp instead of my bank?

moneycorp can help you save money by using our experience, market knowledge, technology and focus to get you the most competitive exchange rates.

We also take the time to understand your requirements, which helps us to offer guidance on the best solutions. Foreign exchange can be complicated, and our experts are on hand to guide you every step of the way.

Can moneycorp do business in the United States

moneycorp Powered By Tempus allows for services in the U.S., Tempus is a licensed money transmitter in relevant jurisdictions in the USA and its headquarters are at 1201 New York Ave NW, Suite 300, Washington D.C. 20005.

In addition to state licensing Tempus is registered with the U.S. Department of the Treasury as a Money Service Business (MSB) and also has oversight by two other federal agencies: Office of Foreign Assets Control (OFAC) To comply with restrictions against debarred parties and/or individuals. Financial Crimes Enforcement Network (FinCEN) For ongoing compliance with the Bank Secrecy Act, as mandated by Congress.

How do I know my money is safe with moneycorp?

For over 30 years moneycorp have helped our client base make millions of transactions each year. This says a lot about our reputation and reliability.

Tempus is a licensed money transmitter in relevant jurisdictions in the USA and its headquarters are at 1201 New York Ave NW, Suite 300, Washington D.C. 20005. TTT Moneycorp Limited is a company registered in England under registration number 738837. Its registered office address is 2 Sloane Street, London, SW1X 9LA. Tempus, Inc. (Tempus) is a company registered in Washington, D.C. TTT Moneycorp Limited and Moneycorp Inc. are acting as agents of Tempus Inc. Your contract is with Tempus Inc.

In addition to state licensing and bonding Tempus is registered with the U.S. Department of Treasury as a Money Service Business (MSB) and also has oversight by two other federal agencies: Office of Foreign Assests Control (OFAC) and Financial Crimes Enforcement Network (FinCEN).

Both companies are legally required to safeguard client funds in respect of a payment.

How do I set up a moneycorp account, and how long will it take?

We like to save you time as well as money and that’s why opening an Account is free and easy to do.  You can open an account online or contact us Toll Free on +1 877 252 8232. There is no obligation to trade with us, so open today for your foreign currency exchange needs in the future.

How much money can I transfer?

moneycorp can assist with transfers as small as £50 or currency equivalent.

How long do international money transfers take?

moneycorp offers two transfer options: Standard and Express. The Standard option is more cost-effective, and the Express option is quicker. You can choose whichever suits your needs.

Delivery time
Standard: 2-4 days
Express: 0-2 days

How do you determine what rate to charge?

Our rates are based on a combination of factors:

The current exchange rate
The amount transacted
The currency purchased

Foreign exchange markets do not operate between the hours of 10pm on Friday and 8pm on Sunday (both times are EST). Therefore, the exchange rate you receive via moneycorp online during this period will not increase or decrease. At all other times, the rate you receive will track live exchange rates.

How do I make a complaint?

Keeping our customers happy is important to us. If you have a problem we’ll do everything we can to put matters right as quickly as possible through our official complaints procedure.

To view our complaints handling procedure click here.

What if I am still unhappy?

We aim to resolve complaints internally. However, if you are not satisfied with our final response, or if eight weeks have passed since you first raised your complaint with us and it has not been addressed, you may be able to refer your complaint to the state regulator for financial services. 

These are independent governmental organizations established to review and address disputes with financial firms. Please click here to obtain the relevant contact details for your state. You can also visit the CFPB complaint website.

Know your rights?

You have the right to know account terms and conditions. It is important to understand the terms and conditions of this service, including any fees or disclosures. They are available at www.moneycorp.com/tempus-terms  If you have an issue or complaint or need help understanding your transaction and the service please call 866-259-8343 or send questions to tempus@moneycorp.com   Tempus has contracted with moneycorp to provide specific processing, back office and client support services in an effort to provide customers with improved services. All accounts covered by the terms and conditions are the responsibility of Tempus

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